Meet Sabina Krkic, Front Office Manager & IHI Award Nominee
Front Office Manager with The Metropole Hotel, Sabina Krkic is a familiar face at Trigon Hotels, having worked at a variety of hotels across our group. Sabina is a finalist in the ‘Hospitality Employee of the Year’ category at this year’s Irish Hospitality Institute Hospitality Management Awards which take place on 24th November 2022.
We caught up with Sabina to find out more about her hospitality journey in advance of the awards.
Where else have you worked that led to your career at Trigon Hotels?
When I moved to Ireland 7 years ago, I started as many others, as kitchen porter in a very busy restaurant in Carrigaline, and slowly moved my way up. I was working in Douglas in Jump Juice bars for two years as cashier, supervisor and store manager and joined Trigon group in November 2018 as Receptionist at the Cork Airport Hotel.
What do you enjoy about your job?
I love meeting new people, listening their reasons to visit Cork and family atmosphere we created here in The Met where everyone looks after each other, I think we have great fun here while providing excellent service.
What does a typical day look like for you at work?
On my average day of work, I start the day off by checking my emails. I then look over my to-do list and get started on the projects that have my top priority for the day and the week.
If I’m rostered to look after the Front Office, I spend most of the day going through departures and arrivals, looking after our guests and VIP’s, answering phone calls, e-mails and coordinating the team. If I’m here as a Duty Manager, my day consists of checking the meeting rooms, greeting guests on departure or arrival and helping other departments during breakfast/lunch/dinner service, functions or inspecting bedrooms.
What advice would you give to someone who wants to pursue a career in hospitality?
Someone once said that variety is the spice of life, so if you like it, go for it. Hospitality is an excellent place to begin your career. The possibilities for a career are unlimited and you will create relationships that will last a lifetime. Once when you start, my advice is: always be willing to do the work necessary to get the job done, even when it lies outside your normal range, this is how you learn and progress.
Where do you see yourself in your career in 5 years time?
I’m hoping to continue developing myself with Trigon. I would like to master my current position, I plan on expanding my knowledge by finishing a Revenue course and get more involved in Operations side.
Best of luck to all our Trigon Hotels nominees at this years IHI Hospitality Management Awards.
- Young Manager of the Year – Edel Kavanagh
- Hotel General Manager of the Year – Roger Russell
- Finance Manager of the Year – Julie Daly
- Sales & Marketing Manager of the Year – Megan Pardy
- Hospitality Employee of the Year – Catherine O’Mahony
To find out more about a career at Trigon Hotels, click here.